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Help shape what comes next.
Vote on the ideas that would make the biggest difference, or tell us what we're missing. Votes inform priorities; they don't replace conversations with young people and practitioners.
| Vote | Idea | Area | Status |
|---|---|---|---|
0 0 up · 0 down | Closed-loop service journeysFollow every need from recommendation and referral through appointment, service delivery, outcome, and follow-up. | Navigator tools | Considering |
0 0 up · 0 down | Outcomes and milestonesTrack progress such as stable housing, employment, education, benefits, transportation, and permanent adult connections. | Outcomes & measurement | Considering |
0 0 up · 0 down | Navigator work queueBring assignments, follow-ups, missed check-ins, escalation tiers, staff-created concerns, and supervisor review into one prioritized queue. | Navigator tools | Considering |
0 0 up · 0 down | Replacement device and account recoveryLet a youth report a lost phone, revoke its sessions, activate a replacement, and securely recover their account and history. | Platform & reliability | Planned |
0 0 up · 0 down | Communications centerAdd an in-app inbox and a clear timeline for navigator messages, reminders, WhatsApp, SMS, and push delivery. | Youth experience | Considering |
0 0 up · 0 down | Offline-first supportKeep emergency help, essential resources, goals, and check-in drafts available when a phone has weak or no service. | Platform & reliability | Planned |
0 0 up · 0 down | Spanish and multilingual supportTranslate the app, check-ins, resources, messages, consent, and professionally reviewed crisis guidance. | Youth experience | Considering |
0 0 up · 0 down | Appointments and action plansConnect goals and referrals to a simple calendar with reminders, directions, required documents, and rescheduling help. | Youth experience | Considering |
0 0 up · 0 down | Smarter resource navigationAdd favorites, maps, eligibility checklists, accessibility details, availability, and community reports of outdated information. | Youth experience | Considering |
0 0 up · 0 down | Personal document checklistHelp youth identify, obtain, and safely keep track of documents needed for housing, work, education, and benefits. | Youth experience | Considering |
0 0 up · 0 down | Youth-controlled support circleLet each young person name trusted adults and choose exactly what, if anything, each person may receive or see. | Youth experience | Considering |
0 0 up · 0 down | Salesforce integrationShare an approved, minimal set of operational referrals and outcomes with Salesforce while NextChapter remains the system of record. | Program operations | Considering |